Privacy Policy 60Win Asia –
Your Information, Our Responsibility

1Introduction & Scope of the Privacy Policy

60Win Asia ("we", "platform", or "60Win Asia") is fully committed to protecting the privacy and data security of every member and user of our platform. This Privacy Policy explains our data handling practices — including the types of data we collect, how it is used, who may access it, and the measures we take to protect it.

This Policy applies to all services provided by 60Win Asia including our official website at 60winasia.net, mobile app (if available), and all our official communication channels.

60Win Asia operates as a responsible data controller in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA 2010). This means we are fully accountable for ensuring your personal data is processed lawfully, fairly, and transparently – not merely to meet regulatory requirements, but because we genuinely respect the trust you place in us.

2Types of Personal Data We Collect

60Win Asia collects your personal data through various means – during registration, platform use, financial transactions, and interactions with our support team. Below is a detailed breakdown of the types of data we collect and their purposes:

We only collect data that is strictly necessary for the stated purposes. 60Win Asia does not collect sensitive data such as your health information, religious beliefs, or political views.

3How We Use Your Personal Data

60Win Asia uses the personal data collected for the following purposes, on lawful legal bases:

• Service operations: Processing account registrations, verifying your identity, and handling deposit and withdrawal transactions via local payment methods such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks)
• Platform security: Detecting and preventing fraud, money laundering, and unauthorised access — protecting you and all other members
• Legal compliance: Fulfilling our obligations under PDPA 2010, KYC/AML requirements, and directions from relevant authorities
• Service improvements: Analysing platform usage patterns (in aggregate and anonymised form) to improve the interface, performance, and game offerings
• Customer support: Handling enquiries, complaints, and requests submitted to the support team 60Win Asia
• Service communications: Sending important notifications related to your account, changes to our terms, or security-related information
• Responsible gaming: Monitors gameplay patterns to identify signs of problem gambling and offer appropriate support

60Win Asia will not use your data for marketing purposes without your explicit consent. If you have previously consented to receiving promotional communications and wish to withdraw that consent, you may do so at any time through your account settings or by contacting our support team.

4Data Sharing with Third Parties

60Win Asia does not sell, rent, or trade members' personal data to any third party. However, there are limited circumstances in which we may share your data with certain parties, as described below:

• Payment service providers: Payment processors and financial institutions required to handle your deposit and withdrawal transactions. They are bound by strict confidentiality obligations and may only use your data for payment processing purposes.
• Game providers: Gaming software companies that supply slots, live casino, and table games on our platform may receive session data required to operate the games. This data does not contain complete personally identifiable information.
• Technical service providers: Cloud infrastructure providers, cybersecurity services, and analytics tools that help us operate the platform securely and efficiently. All such providers are bound by strict data processing agreements.
• Statutory authorities: When required by law, court order, or direction from a legitimate Malaysian authority. In such circumstances, 60Win Asia will comply with all applicable legal requirements.

In all instances of data sharing, 60Win Asia ensuring that all data recipients adhere to data protection standards equal to or higher than our own. We do not transfer your personal data to countries without adequate data protection in place, unless appropriate safeguards are applied.

5Data Security Measures

60Win Asia has made significant investments in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we have implemented include:

• Transmission encryption: All communications between your browser and our servers use TLS 1.3 protocol with 256-bit SSL encryption – no data travels unprotected
• Storage encryption: Sensitive data is stored in encrypted form – even in the unlikely event of unauthorised server access, your data cannot be read without the decryption key.
• Access controls: Only staff 60Win Asia who have a legitimate business need are permitted to access member data, and all access is logged and audited on a regular basis
• Two-factor authentication: Our internal systems use multi-factor authentication to prevent unauthorised access even in the event of a compromised password.
• Continuous security monitoring: Automated monitoring systems operate 24/7 to detect anomalies, intrusion attempts, and suspicious activity.
• Regular penetration testing: Independent security experts conduct regular penetration testing to identify and remediate any vulnerabilities
• Data segregation: Production and test data are fully separated — real member data is never used in development or testing environments

While we take all reasonable precautions, no system is 100% impenetrable. You also play an important role in keeping your account secure — use a strong password, never share your login credentials, and contact us immediately if you suspect any suspicious activity.

6Data Retention Period

60Win Asia retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

• Active account data: Retained for the duration your account is active and for 5 years following account closure, to meet AML legal requirements and financial reporting obligations.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial records and tax reporting
• Support communication logs: Retained for 2 years from the date of last interaction for dispute resolution purposes
• Technical and log data: Retained for 90 days for security and technical troubleshooting purposes
• Responsible gambling data: Limit and self-exclusion records are retained for a minimum of 5 years to ensure ongoing protection

When data is no longer needed and there is no legal obligation to retain it, 60Win Asia will securely delete or anonymise that data using industry-standard methods.

7Your Privacy Rights as a Malaysian Member

Under the PDPA 2010 and the best privacy practices upheld by 60Win Asia, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our Data Privacy Officer at support@60winasia.net by clearly stating your request. We may need to verify your identity before processing the request in order to protect your privacy.

8Cookie & Tracking Technology Policy

Website 60Win Asia uses cookies and similar technologies to deliver a better user experience, maintain your login session, and understand how you interact with our platform.

You can manage your cookie settings through your browser settings at any time. Disabling certain cookies may affect the functionality of some platform features. For more information on managing cookies, refer to your browser's documentation.

9Third-Party Links & Services

Platform 60Win Asia may contain links to third-party websites or services in certain contexts. This Privacy Policy does not apply to those third-party websites or services, and 60Win Asia is not responsible for their privacy practices.

Third-party services integrated into our platform – including game providers, payment processors, and technical infrastructure providers – have all signed data protection agreements binding them to the privacy standards we set.

We recommend reading the Privacy Policy of each third-party service you use separately from the platform. 60Win Asia. If you have any concerns about data protection in the context of third-party services linked to your account, please contact us and we will be happy to clarify.

10Privacy Policy Amendments

60Win Asia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable law, or improvements to the services we offer.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date displayed at the top of this document
• Displays clear in-platform notifications regarding any changes made
• Sending email notifications to all registered members for changes that materially affect your privacy rights
• Providing a minimum notice period of 14 days before changes take effect, except in situations that require immediate action

Continued use of the platform 60Win Asia after the amendments take effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request data deletion in accordance with the procedure set out in Section 7.

11Contact Our Data Privacy Officer

If you have any questions, concerns, or complaints regarding how 60Win Asia handles your personal data, or if you wish to exercise any of your privacy rights, please reach out to us through the following channels: